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Zoho is an integrated cloud software platform designed to help organizations of every size manage and automate their core business operations from a single ecosystem. The platform brings together more than 55 enterprise-grade applications covering sales, marketing, finance, HR, legal, customer service, project management, collaboration, and developer tools, all accessible through a unified interface with centralized user and permission management.
The flagship offering, Zoho One, functions as an operating system for business, enabling teams across departments to share data seamlessly, automate cross-functional workflows, and maintain a single source of truth for the entire organization. Built-in AI capabilities are powered by Zia, Zoho's AI assistant, which generates insights, surfaces recommendations, and takes actions across the app ecosystem based on the full context of business operations.
Zoho is built on a foundation of privacy and data ownership. The company does not show advertisements in any of its products, does not sell user data, and prohibits third-party trackers from its websites. All infrastructure, including global data centers, is owned and operated by Zoho, providing customers with consistent security standards and compliance. Products are available a la carte or as bundled suites, with flexible monthly and annual payment options for businesses of every budget.
- Managing the entire customer lifecycle from lead capture to post-sale support across a unified CRM platform
- Automating HR operations including recruitment, onboarding, performance, and payroll in one place
- Running company-wide finance operations with accounting, billing, invoicing, and expense management tools
- Collaborating on documents, spreadsheets, and presentations using Zoho's integrated office suite
- Setting up and managing multi-channel marketing campaigns with automation, analytics, and segmentation
- Providing helpdesk and field service support to customers through Zoho Desk and Zoho FSM
- Building custom low-code or no-code business applications using Zoho Creator and the developer platform
- Tracking project tasks, milestones, and team workloads using project management tools across departments
- Managing business inventory, orders, and warehouse operations with Zoho Inventory
- Unifying business communication through email, team chat, video meetings, and shared inboxes
- Generating reports and dashboards from business data using Zoho Analytics and BI tools
- Streamlining contract drafting, review, and approval through Zoho Contracts
