Spruce provides on-demand housekeeping and chore services through a mobile and web-based platform designed for residents in multifamily communities. The service connects users with professional, background-checked, and insured housekeeping companies who perform a wide range of tasks including full-home cleanings, tidy-ups, single-room cleaning, and move-out services. Additional offerings include over thirty individual chore services such as dishwashing, laundry folding, linen refreshing, carpet shampooing, oven cleaning, and plant watering.

The platform streamlines service delivery by reducing the operational complexity for property managers who would otherwise manage numerous service providers. Spruce partners with established local businesses, providing them with technology and operational support to increase efficiency and competitiveness. This approach enables more predictable scheduling for service providers and lower prices for residents through economies of scale.

Residents can book services on-demand or schedule recurring appointments at discounted rates of up to twenty percent. The app provides real-time notifications when service providers are on their way, when they arrive, and when they complete the service. Available across multiple cities and states, Spruce serves over one million homes and offers flexible service options with no day-of-week restrictions. The company also provides turnover management services for short-term and medium-term rental property managers.