Shop is a free mobile shopping application built by Shopify that unifies product discovery, checkout, order tracking, and rewards in a single experience. Consumers can browse and follow their favorite stores, discover new brands, and make purchases using Shop Pay, a fast and secure checkout that saves payment and shipping preferences across participating Shopify-powered online stores.

Order tracking works automatically for purchases made at Shopify stores, providing real-time delivery status without requiring manual setup or email searches. The app supports delivery notifications and allows shoppers to add tracking numbers for orders placed outside the platform. Customers can manage their order history, archive orders, and mark deliveries as received from within the app.

Shop Cash is a built-in rewards program that lets shoppers earn cashback on eligible purchases made through Shop Pay and redeem it at checkout on qualifying orders in the United States or Canada. Shop offers provide access to limited-time discounts and bonus Shop Cash opportunities at participating stores. Shop Pay Installments allows shoppers to split eligible purchases into smaller payments over time at participating merchants.

Additional capabilities include Shop Minis for interactive in-app shopping experiences, a product review feature for sharing feedback on purchases, personalized product recommendations based on shopping activity, and the ability to save products and follow stores. The app can be used via a web browser at shop.app as well as through the mobile application.