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Listen Labs is an AI-led user research platform that replaces manual interview workflows with automated participant recruitment, AI-moderated interviews, and instant analysis. The platform is built for product teams, UX researchers, consumer insights professionals, brand marketers, and research agencies who need qualitative depth at quantitative scale.
The AI researcher recruits participants from a pool of millions of verified B2C and B2B respondents worldwide, conducts in-depth video interviews, and synthesizes responses into slide decks and highlight reels within hours. Interviews can be run in parallel across hundreds of participants, eliminating the bottlenecks of traditional user research timelines.
Listen Labs offers two core solutions: AI-led user interviews for concept testing, usability testing, creative testing, and consumer journey mapping; and Survey Analysis for processing thousands of open-ended survey responses into strategic insights. Both workflows integrate with existing tools through CSV uploads and seamless data pipelines.
The platform supports over 50 languages with automatic translation and transcription, enabling multi-market research without additional coordination overhead. Generated outputs include automatically compiled slide decks and video highlight reels that are ready to present to stakeholders without manual editing.
- AI researcher recruits participants and conducts in-depth user interviews automatically at scale
- Product teams test feature concepts with real users before committing development resources
- UX researchers run usability sessions to identify friction points in prototypes and production flows
- Consumer insights teams run multi-market segmentation studies across 50+ languages
- Brand marketers measure brand perception and track shifts in consumer sentiment over time
- Agencies deliver client research projects faster using AI-moderated interviews and auto-generated reports
- Research teams upload open-ended survey responses and generate strategic analysis with one click
- Companies test creative assets, messaging, and pricing before product launch to improve activation
- Enterprise teams share AI-generated slide decks and highlight reels with stakeholders within hours
- Product managers validate concept ideas with audience-matched participants from a global panel
