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Glean is an enterprise AI platform that provides organizations with intelligent search, AI assistants, and agentic automation capabilities across their entire knowledge base. The platform integrates with over 100 business applications to create a unified system of context for enterprise data.
The platform includes three core products. Glean Search delivers hybrid search capabilities that index and understand company data across connected applications while enforcing permissions in real time. Glean Assistant offers employees a personalized AI assistant that can answer questions, generate content, analyze data, and conduct research using company information. Glean Agents enables organizations to build and deploy AI agents that automate workflows and processes at scale.
The system connects to applications including Google Drive, Slack, Microsoft Teams, Salesforce, GitHub, Confluence, and dozens of other enterprise tools through native connectors and API integrations. All interactions maintain existing permission structures and access controls from source systems.
Glean serves engineering teams for code debugging and documentation, customer support teams for incident resolution, sales organizations for account review and preparation, HR departments for onboarding and employee support, and IT teams for compliance and service management. The platform is used by companies including Booking.com, Databricks, Duolingo, Grammarly, and Webflow.
- Search for information across all connected workplace applications with permission-aware results
- Generate summaries of documents, meeting threads, and conversations using company context
- Automate customer support responses and incident resolution workflows
- Build AI agents for sales account preparation and opportunity analysis
- Onboard new employees with automated setup processes and knowledge discovery
- Debug code and review technical documentation across repositories
- Analyze business data and generate insights from connected data sources
- Create marketing content and campaign materials using company knowledge
- Resolve IT service requests and manage compliance tracking
- Conduct deep research on company-specific topics using all available data
