Coach is a research-backed AI-powered career coaching platform designed to scale high-quality career support for learners of all backgrounds. Built by the nonprofit CareerVillage and co-designed with more than 20 career development organizations and workforce boards, Coach provides expert-backed guidance through structured activities, from career exploration to job search preparation. The platform serves career services teams at colleges and community colleges, workforce development programs, online learning platforms, and individual users including high school students, college students, job seekers, and nurses.

Coach delivers career guidance through a structured set of activities delivered via real-time chat, available 24/7. Learners can explore careers that match their strengths and interests, understand industry trends and future job opportunities, and identify pathways to occupations, internships, or entrepreneurship. The platform helps users craft resumes and cover letters, prepare for interviews with AI-powered feedback, decode job postings, and address employment gaps. Coach supports skill development including communication, networking, professional skills, time management, prioritization, and salary negotiation. The tool also helps learners understand how school subjects apply to real-world careers, choose majors, and plan for higher education.

The platform uses rigorous benchmarks informed by career coaching best practices and research, not just AI algorithms. Activities are mapped to NACE Career Readiness Competencies, helping learners build skills that align with what employers actually need. Coach provides accurate, up-to-date labor market insights sourced from trusted databases and combines large language models with a comprehensive career guidance database. The platform adapts to individual users, offering tailored recommendations aligned with professional goals and real-world labor market data.

For institutions, Coach can be used as a standalone web platform or embedded into learning management systems, student portals, or workforce systems via API or widget. Organizations can customize Coach with their own resources, data, course catalogs, and employer connections. The platform provides institution-level reporting, dashboards, chat review capabilities, and educator training resources. Coach meets WCAG 2.2 AA accessibility standards, includes text-to-speech, speech-to-text, and screen reader compatibility, and is SOC2 and FERPA compliant.