.svg)
Bidgely UtilityAI is an AI-driven energy analytics platform designed for electric, gas, and water utilities seeking to unlock the full value of their meter data. At its core, the platform uses patented True Disaggregation technology — a form of Non Intrusive Load Monitoring — to analyze AMI and non-AMI meter data and identify the energy consumption signatures of individual appliances, from EVs and HVAC systems to water heaters and refrigerators.
The platform delivers a suite of solutions that span customer engagement, energy efficiency, demand flexibility, EV program management, and grid planning. Utilities can use hyper-personalized Home Energy Reports (HERs) to drive measurable savings and customer satisfaction, with reported like-ratings above 85%. Bidgely's disaggregation engine supports detection of electric vehicles with 90% accuracy, enabling utilities to manage the load impact of EV charging on their grids.
Beyond customer-facing programs, Bidgely UtilityAI provides grid-side intelligence for DER planning, load research, and non-wires alternatives analysis. The platform also addresses energy theft detection and supports demand response and time-of-use (TOU) program success through its Flex Demand solution. A dedicated Gas Solutions module extends the same disaggregation approach to natural gas consumption, while an SMB Solutions module serves small-to-medium business customers.
GenAI capabilities have been integrated into the platform to enhance customer experience and grid management workflows. More than 35 utilities have adopted the platform, with documented outcomes including over 1 TWh of energy saved, $2M or more in operational savings per year for a 1 million-customer utility, and a 70% reduction in on-peak EV charging.
- Delivering hyper-personalized Home Energy Reports to residential utility customers to drive verified energy savings
- Detecting electric vehicles behind the meter with 90% accuracy to support EV load management programs
- Managing demand response and time-of-use programs using appliance-level disaggregation data
- Planning distributed energy resource integration and non-wires alternatives with behind-the-meter grid intelligence
- Identifying energy theft and revenue leakage through anomaly detection in smart meter data
- Engaging small-to-medium business customers with targeted energy efficiency insights and programs
- Optimizing gas utility customer experience and demand management using gas disaggregation analytics
- Enabling precision targeting for behind-the-meter programs by identifying high-value customer segments
- Supporting call center agents and field teams with appliance-level energy intelligence for each customer
- Running load research and decarbonization planning using 8760 hourly disaggregated energy data
- Managing end-to-end EV programs including passive and active managed charging with telematics integration
- Boosting customer satisfaction by transforming utility customers into informed and engaged energy partners
