BetterHelp is the world's largest online therapy platform, connecting individuals with licensed, accredited, and experienced therapists entirely through a digital interface. Founded in 2013 with the mission of making mental health care more accessible and affordable, the platform has grown to serve over 5 million people and maintains a network of more than 32,000 licensed providers.

Members can communicate with their therapist through four distinct modes: asynchronous text messaging, live chat sessions, phone audio sessions, and video conferencing. This flexibility allows users to engage with their therapist on their own schedule, from any internet-connected device, without the need for commuting or in-office appointments. Sessions can be scheduled at the member's convenience, and messaging with the therapist is available at any time.

All therapists on the platform are independently licensed professionals — including psychologists (PhD/PsyD), licensed professional counselors (LPC), licensed clinical social workers (LCSW), and licensed marriage and family therapists (LMFT) — each required to hold at least 3 years of experience and 1,000 hours of hands-on clinical practice. Less than one-third of applicants are accepted after a rigorous vetting process that includes background checks and case study review by a licensed clinician.

Membership includes access to live sessions, therapist messaging, 150+ digital worksheets and modules, goal tracking, journaling tools, and more than 20 weekly live group seminars delivered by expert therapists. Pricing ranges from $70 to $100 per week depending on location, preferences, and therapist availability. BetterHelp also accepts select insurance plans, as well as HSA and FSA payment cards.